Monday, April 6, 2009

Are You Giving Those that Want to Connect Every Chance to Connect

It amazes me when I see someone send an e-mail or hear a voice mail that does a poor job of leaving information for the contacted person to follow up. Just because you sent e-mail doesn't guarantee that the other person wants to reply by e-mail. And likewise, just because you called doesn't necessarily mean that they want to follow up with a call.

Here are some connection ideas:

  1. If you leave a voice mail identify whether it is your office or cell number (they may need to text a response because they are not in a position to call).
  2. Identify yourself and provide your phone number both at the beginning and the end of your call and at the end speak slowly, repeat your name, and repeat your phone number twice. There is nothing more frustrating than having to listen to an entire message multiple times to get the information correct.
  3. In your e-mails provide contact information for e-mail and phone responses. You may even provide your mailing address (discretionary, if it is your home address).
What you don't want to do is miss a response because you didn't provide the necessary options. Phone and e-mail etiquette are critical to good communications.

Happy networking!

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